Privacy Policy

Effective Date: September 13, 2023

At Serrantra, we take the protection of your privacy and the security of your personal data very seriously. This Privacy Policy aims to provide you with clear and transparent information on how we collect, use, share, and protect your personal data when you visit our website or use our services. Please read this policy carefully and review it periodically, as we may update it to reflect changes in our privacy practices.

1. Information We Collect

1.1. Personal Information: We collect personal information that you provide to us directly, such as your name, email address, phone number, and other information necessary to provide our services, such as enrolling in courses or subscribing to newsletters.

1.2. Usage Information: We collect information about how you use our website, including browsing data, visited pages, visit duration, and similar information.

1.3. Device Information: We may collect information about the device you use to access our website, such as IP address, browser type, operating system, and device identification.

2. Use of Information

We use the information we collect for the following purposes:

2.1. Service Provision: We use your personal data to provide our services, such as course enrollment, payment processing, and sending relevant content.

2.2. Communication: We may use your information to send you communications related to our services, such as enrollment confirmations, updates, and newsletters.

2.3. Improvement of Our Services: We use the collected information to analyze and improve our services, including customizing your experience on our website.

3. Sharing Information

We do not sell or rent your personal information to third parties. However, we may share your information in the following situations:

3.1. Service Providers: We work with third-party service providers who assist us in providing our services, such as payment processors and web hosting services. These providers have limited access to your information and only use it for agreed-upon purposes.

3.2. Legal Compliance: We may disclose your information if we are legally obligated to do so to comply with legal requirements, court orders, or legal processes.

4. Data Security

We take reasonable measures to protect your personal data and maintain its confidentiality. We use appropriate technical and organizational security measures to protect your information against loss, unauthorized use, or disclosure.

5. Your Rights

You have rights regarding your personal data, including access, rectification, deletion, and objection to processing. You can exercise these rights by sending us a written request to the address provided in the contact section.

6. Changes to the Privacy Policy

We reserve the right to modify this Privacy Policy at any time. The changes will take effect as soon as they are published on our website. We recommend checking this policy regularly to stay informed of any updates.

7. Contact

If you have any questions or concerns about our Privacy Policy or how we handle your personal data, please contact us at serrantra7@gmail.com.

Thank you for trusting Serrantra. Your privacy is important to us, and we are committed to protecting it responsibly.